Job Description

International Customer Support Executive

salary 25,000 – 38,000 /month

• Devdort
• Job location :- Noida Greater Expressway, Noida
• Job experience :- 1 – 6 years Experience in Customer Support / TeleCaller

1. New
2. verified_job Verified
3. 10 Openings
4. full_time Full Time

Skills Required

• International Calling

Job Highlights

1. Graduate and above
2. Gender :- All genders
3. JobShift :- 5 days working | Rotational Shift
4. Job Benefits: Cab

Job Description

We are looking for a Technical Support Executive with strong communication skills and technical expertise to provide top-notch customer experience in an International Voice Process. The ideal candidate should be tech-savvy, have a solid understanding of technical troubleshooting and computer networking, and be able to resolve customer concerns efficiently.

Key Responsibilities:

Handle customer queries and provide technical support through voice interactions.

Troubleshoot technical issues related to networking and computer systems.

Ensure end-to-end resolution by coordinating with different teams.

Investigate and resolve customer concerns within prescribed timeframes.

Proactively escalate complex issues and follow up via email and phone.

Skills & Abilities:

Excellent verbal and written communication skills in English.

Strong comprehension and problem-solving abilities.

Critical thinking and decision-making skills with high accuracy.

Must be customer-centric, self-motivated, and adaptable to changing environments.

Technical Proficiency:

Basic knowledge of computers and networking.

Proficiency in MS Office (Word, Excel, PowerPoint).

Understanding of Telecom basics.

Additional Information:

Candidates must be comfortable with 24×7 rotational shifts (mostly night shifts).

Both side transport provided as per company policy.

Split week off and holidays applicable.

Experience:

Minimum 1 year in International BPO (Technical Support – Voice)

Educational Qualification:

Any Graduate (Technical Field Preferred)

If you meet the above requirements and are ready to be part of a dynamic international process, apply now!

More about this International Customer Support Executive job

What is the eligibility criteria to apply for this International Customer Support Executive job?

Ans: The candidate should be Graduate and above and above with 1 – 6 years of experience of experience

How much salary can I expect for this job role?

Ans: You can expect a salary of ₹25000 – ₹38000 per month that depends on your interview. It’s a Full Time job in Noida.

How many working days are there for this International Customer Support Executive job?

Ans: This International Customer Support Executive job will have 5 working days.

Are there any charges applicable while applying or joining this International Customer Support Executive job?

Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., DEVDORT.

Is it a work from home job?

Ans: No, it’s not a work from home job and can’t be done online.

How many openings are there for this International Customer Support Executive role?

Ans: There is an immediate opening of 10 International Customer Support Executive at DEVDORT

Who can apply for this job?

Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.

What are the timings of this International Customer Support Executive job?

Ans: This International Customer Support Executive job has Rotational Shift.